The Art of Curiosity: How to Start Questions that Lead to Discovery

How to start questions for better conversations

Are you curious? Do you love discovering new things? Do you want to be better at asking questions that lead to discovery? Well, you're in the right place! In this article, we'll explore the art of asking questions and how to use them effectively to elicit new information. 

In this article, we’ll take a closer look at:

  • The skill of asking questions

  • Asking the right type of question

  • Tips for asking questions effectively and empathetically

The Skill of Asking Questions 

Asking questions is a powerful skill that can help you elicit new content in a specific direction. It's a technique that's commonly used in coaching, counseling, and therapy, but it's also an essential skill in everyday life.

When you ask a question, you're essentially saying, "Tell me more about this." By asking questions, you're encouraging the person you're talking to explore their thoughts and feelings in more depth, which can lead to new discoveries and insights.

But asking questions isn't just about getting more information. It's also about building a connection with the person you're talking to. When you ask questions, you're showing that you're interested in what they have to say and that you're invested in their wellbeing.

Asking the Right Type of Question

Not all questions are created equal. There are different types of questions that you can use depending on the situation and the information you're trying to elicit.

Ask Open Questions versus Closed Questions

When you're trying to have a conversation that leads to discovery and understanding, the type of questions you ask can make all the difference. Two basic types of questions are open and closed questions. Open questions invite a more in-depth and elaborate response, while closed questions can be answered with a simple "yes" or "no" or a single word. 

Examples of open questions:

"How did that make you feel?"

"What do you think about that?"

Examples of closed questions:

"Did that make you angry?"

"Do you like chocolate?"

Open questions often start with words like who, what, when, or where. They require more than a one-word answer and encourage the speaker to elaborate and explore their thoughts and feelings. These types of questions are incredibly valuable when you're trying to understand someone's perspective or feelings on a particular topic.

For example, if you're trying to understand why a friend is upset, you might ask them, "What's been on your mind lately?" or "How are you feeling about the situation?" These types of questions can help the person feel more comfortable opening up and sharing their thoughts and feelings with you.

Don’t ask why

It's important to avoid using "why" questions when possible, as they can be perceived as accusatory or judgmental. Instead, use questions that encourage exploration without judgment. For example, instead of asking "Why did you do that?" you might say "What prompted you to make that choice?" 

Asking closed questions

Closed questions can limit the speaker's response and prevent them from fully expressing themselves. Closed questions often elicit only a yes or no response, which gives you little information to work with. They can also feel more like an interrogation than a conversation, making the speaker feel uncomfortable. However, closed questions can be useful when you want to confirm facts or get specific information. For example, you might ask "Did you finish the project on time?" or "Are you available for the meeting tomorrow?"

To effectively use closed questions, you need to choose the right situations and phrasing. Closed questions are most effective when you need to gather specific information quickly, or when you need to confirm a fact or a point. For example, closed questions might be useful in a job interview when you need to confirm someone's experience or qualifications. 

When you do use closed questions, make sure to follow up with open-ended questions to encourage further elaboration. For example, you might ask "Did you enjoy the event?" and then follow up with "What was your favorite part?" This allows the person to share more details about their experience and feelings.

Asking open questions

Open-ended questions are an important tool for anyone looking to have a meaningful conversation that leads to discovery and understanding. They allow the speaker to share their thoughts and feelings more fully and provide you with valuable insights that you might not have otherwise discovered. When asking questions, try to avoid using closed questions as much as possible and follow up with open-ended questions to encourage further exploration. By doing so, you'll be better equipped to navigate conversations that help you connect with others and gain new perspectives.

Include Implied Questions with Direct Questions

Another distinction between types of questions is between direct questions and implied questions.

Direct questions are the ones we use most often. They are straightforward and easy to understand, with a question mark at the end of the sentence. Examples of direct questions include "How are you?" and "Did you get a speeding ticket?" Try saying them out loud, and you'll notice that your voice goes up at the end, inviting a response. 

Examples of direct questions:

"What did you mean when you said that?"

"Can you explain this to me?"

Implied questions, on the other hand, are delivered as a statement or directive with a period at the end. Examples of implied questions include "Tell me about how you are doing" and "I am wondering if you got a speeding ticket." These types of questions are more subtle and can be used to elicit information without being confrontational.

Examples of implied questions:

"I'm curious about your thought process here."

"Tell me more about your experience." 

Using implied questions to learn more can be beneficial in a few ways. They feel less interrogative than direct questions, which can help to put the person at ease and make them feel more comfortable opening up. Implied questions also invite more of a conversation than an interview, which can help to build a stronger relationship between the speakers. Additionally, using implied questions can help to vary your vocal tone, since repeatedly using the raising tone necessary for direct questions can become repetitive and irritating. The other person might begin to feel interrogated or misunderstood. 

Here are some examples of how to ask indirect questions:

"I'm curious about your thoughts on this. Please share more about your experience."

"It seems like there might be more to this story. Help me understand what happened."

"I'm wondering how this situation is impacting you and how you’re feeling.” 

By using implied questions like these, you can create a safe and comfortable space for the person to share their thoughts and feelings. Remember, it's essential to be patient and empathetic when using indirect questions, as they require more thought and consideration than direct questions.

Ask Questions Effectively and Empathetically

Asking questions is only part of the equation. To elicit new information effectively, you also need to ask questions empathetically. This means showing that you're genuinely interested in what the person you're talking to has to say and that you're invested in their wellbeing.

Here are some tips for asking questions effectively and empathetically: 

Use active listening skills:

When you're asking questions, be sure to actively listen to the responses. Show that you're paying attention and that you're engaged in the conversation.

Show empathy:

Empathy is the ability to understand and share the feelings of others. When you're asking questions, show empathy by acknowledging the person's emotions and feelings.

Avoid judgment:

When you're asking questions, try to avoid being judgmental or critical. Create a safe and supportive environment where the person you're talking to feels comfortable opening up.

Be patient:

Sometimes it takes time for people to open up and share their thoughts and feelings. Be patient and give the person you're talking to the time they need to explore their thoughts and feelings.

Lastly, it's important to be non-judgmental and create a safe space for the person to share their thoughts and feelings. When someone feels judged, they're less likely to open up and share. So, it's crucial to be supportive, understanding, and non-critical.

Conclusion 

Asking questions is an essential part of communication. It helps us discover new things, understand others better, and form stronger relationships. However, it's not just about asking any questions. It's about asking the right questions.

To ask effective questions, we need to use the right type of question and ask them in a way that is empathetic and supportive. We should also be patient and create a safe space for the person to share their thoughts and feelings.

By mastering the art of curiosity, we can build better relationships, learn new things, and grow as individuals. So, don't be afraid to ask questions and start a conversation. You never know what you might discover.

 

Want to learn more helping skills?

Does your organization need of comprehensive training in effective communication, active listening, support, and problem-solving? Look no further!

Everyday helpers – business leaders, employees, volunteers, teachers, coaches, wellness specialists, family members, and friends – you have the potential to make a tremendous difference in someone's life. Learn what to say and do when supporting others through challenging times.

Don't miss out on this opportunity to become a catalyst for positive change. Reach out now, and let's embark on a journey to empower your organization with invaluable helping skills!

 

Disclaimers:

The content provided is not intended to be therapy, medical, accounting, or legal advice. The information shared is for general informational purposes only and should not be used as a substitute for professional medical or mental health advice. It is always recommended to seek the advice of a qualified provider with any questions you may have.  

I’m a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. As an affiliate marketer, I may earn a commission on any purchases you make through the links provided on this website. Please note that I only promote products and services that I believe in. Please also note that I cannot guarantee the accuracy of any information provided by the affiliate program. It is always recommended that you do your own research before making any purchase decisions.

Jessie Ford

Designing next-level brands and websites for female entrepreneurs in just days!

https://www.untethereddesign.com
Previous
Previous

The Importance of Non-Verbal Communication in Helping

Next
Next

How to Apply the SAIL Model of Problem Solving to Your Everyday Life